Refund Policy

L’asheur Refund Policy


Refund Policy: 

L'asheur offers a complete money-back guarantee that is based on your satisfaction of our product.

Refunds (if applicable) 
To be eligible for a full refund or exchange, you must return the kit in its entirety to our customer service address:  P.O. Box 1162 Mineola, Texas 75773.  Your return must be mailed back to us within the first 30 days of receipt of your kit.  Returned items must include pictures of any damaged items or include written details of your unsatisfactory experience. Once we have received your kit and explanation for your refund request, we will process your refund.

You must contact us within 12 hours of placing the order. 
We cannot cancel your order once it has already been shipped or it has been more than 12 hours after placing the order. 

Lost or Stolen Packages 
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, L'asheur will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Exchanges (if applicable) 
If you need to exchange an item, email us via our contact support page or at